Shipping policy

Last updated: 15/06/2025

Thank you for shopping at Sonder Space. We’re committed to bringing you thoughtfully curated lighting that transforms your space — no matter where you live. Please review our shipping details below.

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🌍 Where We Ship

We proudly ship worldwide.

Our key delivery regions include:

🇺🇸 United States

🇪🇺 Europe

🇬🇧 United Kingdom

🇨🇦 Canada

🇦🇺 Australia & New Zealand

🌐 All other countries

If you can place an order at checkout, we can ship to you. Still not sure? Feel free to reach out to shopsonderspace@gmail.com.

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⏱ Processing Time

All orders are processed within 1–5 business days. Once shipped, you’ll receive a tracking email with live updates.

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🚚 Estimated Delivery Times

Our products ship directly from our international fulfillment partners to offer you the best possible prices. Below are our typical delivery windows:

⚠️ Please note: These are estimates and actual times may vary slightly depending on local customs or seasonal demand.

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🔍 Order Tracking

Once your order is dispatched, you’ll receive a tracking number via email. Please allow a few days for tracking updates to appear.

If your tracking hasn’t updated after 5 business days, feel free to get in touch at shopsonderspace@gmail.com.

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❗ Lost or Delayed Orders

If your package hasn’t arrived within 30 business days of shipping, please contact us. We’ll investigate the issue and either re-ship your order or issue a refund depending on the situation.

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💸 Customs & Duties

For international orders, additional import taxes or customs fees may apply depending on your country’s laws. These charges are the customer’s responsibility.

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💬 Questions?

We're here to help. If you have any questions about your order, feel free to contact us anytime:
📩 shopsonderspace@gmail.com